Streamline employer onboarding, operations, and administration with one platform for all your HRIS and payroll integrations. Integrate with 250+ systems through Finch. Backed by Sequoia and Redpoint.
About the role
You’ll own the systems that get cases into Finch quickly, reliably, and at a sustainable cost. That means improving both ingestion – the transfer of matters from law firms into Finch – and intake, where prospective clients are contacted, qualified, and retained. Make the work visible. Establish baselines and live reporting for ingestion speed, cost per case, intake answer rates, and conversion. Explain what changed and why in weekly updates. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2-5+ years of experience in a problem-solving role such as consulting, BizOps, strategy, or tech, with evidence of learning quickly in unfamiliar domains
- Owned and improved a specific business metric in S&O, BizOps, consulting, growth, marketplace operations, or a similar operating role
- The data fluency to pull and sanity-check data yourself, question assumptions, establish a baseline, and identify the drivers behind a result
- Partnered with engineers to ship product improvements or automation
- Built a process or system from scratch, then taken responsibility for running it
- Clear written and verbal communication, good judgment under ambiguity, and the ability to drive change through people you don’t manage
More about this role
Our mission is to make justice radically more accessible to every American household.
We combine expert operators with purpose-built AI to automate the admin work of consumer law and put clients first by handling intake, claim opening, medical records, police reports, lien management, demands, and everything in between.
Since launching in April 2025, we’ve raised a $20M Series A backed by Sequoia, Redpoint, and the founders & CEOs of DoorDash, Ironclad, and Digits and are running pre-litigation for over 125 of the highest-volume personal injury firms across the country.
Explore life at Finch for more.
You’ll own the systems that get cases into Finch quickly, reliably, and at a sustainable cost. That means improving both ingestion – the transfer of matters from law firms into Finch – and intake, where prospective clients are contacted, qualified, and retained.
Make the work visible. Establish baselines and live reporting for ingestion speed, cost per case, intake answer rates, and conversion. Explain what changed and why in weekly updates.
Speed up ingestion. Build toward having every matter ingested within 12 hours, with clear pipeline ownership and a process for acting on every...
Browse similar: Startup jobs