Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
About the role
At Fiserv, a successful Sr. Accounts Receivables Collection Representative Collection Representative plays a crucial role in delivering outstanding service and meeting client expectations. This position involves actively communicating with clients to collect outstanding debts while ensuring compliance with all regulations. Collect outstanding accounts via telephone in a call center environment. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 1-3 years of customer service experience
- 1-2years of collection experience
- 1-2 years of call center experience
- High School Diploma, GED, and/or equivalent military experience
- Proficiency with computer systems and accessing information to provide data to clients
More about this role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
B2B Collections Specialist – Merchant Services
At Fiserv, a successful Sr. Accounts Receivables Collection Representative Collection Representative plays a crucial role in delivering outstanding service and meeting client expectations. This position involves actively communicating with clients to collect outstanding debts while ensuring compliance with all regulations.
Collect outstanding accounts via telephone in a call center environment.
Utilize both manual and automatic telephone dialing systems to contact merchants.
Establish rapport with merchants to overcome objections and negotiate debt payments.
Document all discussions and actions in a tracking system or database.
Confirm payment arrangements and finalize calls.
Work...
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