Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
About the role
As a Collection Agency Network Coordinator, you will support the management and oversight of Fiserv’s third-party collection agency network. You will serve as a key liaison between internal business partners and external collection agencies, helping ensure account placements, collection activities, reporting, and partner performance are managed accurately and effectively. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- High school diploma or equivalent
- Experience in collections, accounts receivable, customer service, vendor coordination, recovery operations, or a related environment
- Working knowledge of accounts receivable and collection processes
- Strong proficiency with Microsoft Office, including Excel
- Experience maintaining accurate records, reporting, and account documentation
- Ability to analyze information, identify discrepancies, and resolve issues in a timely manner
More about this role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Collection Agency Network Coordinator
As a Collection Agency Network Coordinator, you will support the management and oversight of Fiserv’s third-party collection agency network. You will serve as a key liaison between internal business partners and external collection agencies, helping ensure account placements, collection activities, reporting, and partner performance are managed accurately and effectively.
In this role, you will help maintain strong agency relationships, monitor service-level expectations, support compliance requirements, and identify opportunities to improve recovery processes and overall network performance.
- Coordinate the onboarding, referral, placement, and ongoing management of accounts assigned to...
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