Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
About the role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You will be responsible for the collection, via inbound and outbound dialing of unpaid consumer debt in a call center environment
- Assign consumer debt inventory and be held accountable for collection performance based on departmental assigned targets
- Collect accounts in compliance with applicable regulations and internal performance standards so as to achieve a pre-set goal objective
- Utilize skip-tracing tools to obtain up-to-date customer information
- Provide daily coverage of all accounts until payment arrangements have been made
- Detail all discussions and actions in collections system or database
More about this role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Collections - Associate II
- You will be responsible for the collection, via inbound and outbound dialing of unpaid consumer debt in a call center environment.
- Assign consumer debt inventory and be held accountable for collection performance based on departmental assigned targets.
- Collect accounts in compliance with applicable regulations and internal performance standards so as to achieve a pre-set goal objective.
- Utilize skip-tracing tools to obtain up-to-date customer information.
- Provide daily coverage of all accounts until payment arrangements have been made.
- Detail all discussions and actions in collections system or database.
- Multitask and navigate quickly through varies systems.
- High school graduate/GED
-...
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