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Consumer Debt Resolution Specialist

Fiserv · Coral Springs, Florida · On-site

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About Fiserv

Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.

About the role

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Three onsite shifts: 8:00 AM - 5:00 PM
  • Two late shifts: 1:00 PM - 10:00 PM
  • Employees become eligible for work-from-home privileges after 90 days, with the two late shifts worked remotely
  • High School Diploma or equivalent
  • Minimum of two years of customer service experience, preferably in a collections, call center, or sales environment
  • Knowledge of applicable laws related to the debt collection industry
More about this role

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Consumer Debt Resolution Specialist

This position follows a Monday-Friday schedule and requires flexibility to work:

  • Three onsite shifts: 8:00 AM - 5:00 PM
  • Two late shifts: 1:00 PM - 10:00 PM
  • Employees become eligible for work-from-home privileges after 90 days, with the two late shifts worked remotely.

As a Consumer Debt Resolution Specialist, you will be responsible for collecting delinquent consumer debt via telephone in a fast-paced call center environment. Using both manual dialing and automated dialing systems, you will engage with customers regarding outstanding account balances, negotiate payment arrangements, and help customers find financial solutions.

  • Collect debts via telephone in a call center environment,...

Read the full posting on Fiserv's site ↗

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