Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
About the role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4+ years of experience in customer-facing implementation projects, client support, or the IT service industry
- 4+ years of experience supporting Microsoft Windows workstation and server operating systems in physical or virtual environments
- Experience applying basic data communications concepts, including local area network and wide area network connectivity
- Experience documenting implementation activities, support issues, client communications, and resolution steps
- Ability to communicate implementation status, technical requirements, and support actions to internal teams and clients in writing and verbally
- Bachelor’s degree or higher in Computer Science, Management Information Systems, Information Technology or a related field or equivalent combination of education, related experience and/or military experience
More about this role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Conversions - Sr Professional II
You will support client implementations for Account Processing by installing product updates, coordinating implementation activities, and providing technical product support. You will work with clients, implementation teams, and support partners to help banks adopt Fiserv account processing platforms. Your work helps clients improve service delivery, streamline operations, and complete implementations with clear communication and documentation.
- Perform remote and on-site software implementations for account processing products and product updates.
- Provide follow-up product support to clients through phone, email, and web-based contact channels.
- Deliver timely client communications about...
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