Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
About the role
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Run an effective offshore operating model. Define team structure, ownership boundaries, handoffs, on-call coverage, and follow-the-sun practices. Keep quality, velocity, and engagement consistent across sites
- Own the onboarding experience. Simplify the path from lead and application through underwriting decision, provisioning, activation, and first transaction. Reduce drop-offs, decline rates, and manual intervention
- Unify merchant journeys. Align merchant archetypes, journeys, and funnels across self-service, sales-assisted, bank, ISO, and partner channels
- Make growth measurable. Establish shared KPIs and end-to-end attribution from discovery through onboarding, activation, and lifetime value
- Rationalize the stack. Reduce tool overlap, unclear ownership, and handoff friction across experience, orchestration, and services layers
- Run engineering excellence. Own reliability, security, performance, release quality, and delivery predictability for merchant-facing systems
More about this role
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Director, Clover Engineering – Merchant Onboarding & Growth
About the Role
Clover is looking for an engineering leader to own the technology behind how merchants discover, onboard, activate, and grow with Clover. You will lead globally distributed teams, including offshore engineering teams, that turn Clover.com and the onboarding platform into a unified, self-service growth engine. The goal is journeys that cut merchant friction, shorten time to first transaction, and are measurable end to end. You will bring a product-led growth mindset and an AI-first approach to how software is built and delivered.
What You'll Do
- Lead and grow global engineering teams. Hire, coach, and develop engineering managers and senior...
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