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Fraud & Disputes Associate

Fiserv · Omaha, Nebraska · On-site

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About Fiserv

Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.

About the role

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • High school diploma
  • 0-2 years of financial or customer service experience and/or equivalent military experience
More about this role

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Fraud & Disputes Associate

What does a great Fraud & Dispute Associate do at Fiserv?

As a Fraud & Dispute Associate at Fiserv, you will provide support to Fiserv clients’ card portfolio chargeback programs (debit, credit and prepaid.) You will investigate claims, compare multiple avenues of processing disputes/chargebacks and decide on the best path to resolution.

This important position is required to ensure that we take care of our clients, as well as their customers.

  • Investigate, evaluate, and process disputes/chargebacks, contacting cardholders to investigate possible fraud.
  • Understand compliance and verification procedures to effectively process cardholder information, while staying up to date on network regulatory...

Read the full posting on Fiserv's site ↗

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