Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
About the role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
What they're looking for
- Substantial experience in Product Operations, governance or portfolio operations
- Proven client discovery experience, translating needs into product requirements
- Experience managing priorities and demand across competing stakeholders
- Experience running senior decision forums and ensuring follow-through
- Knowledge of product pricing and commercial standards, working with Legal and Finance
- Strong understanding of product lifecycle and modern development practices
More about this role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Head of Product Operations, EMEA
We are seeking a highly organised, process-driven leader to own the operating spine of the EMEA Financial Solutions product function. The role leads Enablement and Product Operations across the EMEA product line. Its purpose is to make the businesses carry revenue faster in line with both client needs and product strategy, more consistent and better evidenced.
Two things sit at the centre of the role. The first is client discovery: how we work with a client to understand what they actually need, and how we hold the line that our platforms are adopted rather than adapted. The second is prioritisation coordination: taking the demands arriving from across the region, making the...
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