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Head of Product Operations, EMEA

Fiserv · 2 Locations · On-site

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About Fiserv

Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.

About the role

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Own the client discovery method, standards, artefacts and cadence across EMEA
  • Work directly with clients and business teams on live discovery engagements
  • Reinforce the adopt-not-adapt approach, ensuring client outcomes are achieved without unnecessary platform customisation
  • Make discovery outputs reusable across clients and opportunities
  • Coordinate discovery across the region to support efficient onboarding and reduce bespoke approaches
  • Lead prioritisation coordination across the region, bringing visibility to requests, timelines, trade-offs and impacts
More about this role

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Head of Product Operations, EMEA

We are seeking a highly organised, process-driven leader to own the operating spine of the EMEA Financial Solutions product function. The Head of Product Operations EMEA will lead Enablement and Product Operations across the EMEA product line, helping the business deliver revenue faster in line with client needs and product strategy, while improving consistency, governance and evidence-based decision-making.

This role sits at the centre of two critical areas: client discovery and prioritisation coordination. You will define how we engage with clients to understand their needs while reinforcing platform adoption over customisation. You will also bring structure and visibility to...

Read the full posting on Fiserv's site ↗

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