Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
About the role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 6+ years of experience in client-facing implementation, project delivery or client support roles within banking technology, financial services technology or related IT services
- 3+ years of experience managing and developing teams
- 5+ years of experience supporting banking IT services, financial institution technology platforms or related payment and processing environments
- Experience managing project resources, utilization planning, status reporting and delivery risks across multiple client-facing projects
- Experience using metrics, client feedback and issue trends to evaluate team performance and improve implementation outcomes
- Ability to communicate project status, escalation details, delivery risks and recommended actions to clients, associates and leaders
More about this role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Manager Client Implementations I
As Manager Client Implementations I, you will lead a team that installs new applications, delivers application updates and provides initial implementation support for Bank Solutions clients. You will partner with clients, project teams, product teams and leaders across Fiserv to manage implementation priorities, resolve escalations and improve delivery outcomes. Your work helps clients implement core technology products and integrated solutions with accuracy, clarity and measurable progress.
- Manage resource allocation for client-facing implementations, upgrades and conversions, including project estimates, demand intake and utilization planning.
- Lead, coach and develop implementation...
Browse similar: Startup jobs