Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
About the role
The Regional Head of Implementation & Integration is a strategic leadership role responsible for leading Fiserv's APAC Implementation, Integration, and Technical Account Management functions. This leader will oversee the successful delivery of enterprise client onboarding, solution implementations, API integrations, certification, go-live readiness, hypercare, and service transition across the region.
What they're looking for
- 12+ years of experience in Payments, Fintech, Merchant Acquiring, Banking Technology, or Financial Services
- 7+ years leading regional implementation, integration, professional services, project management, or client delivery teams
- Proven track record managing large-scale enterprise programmes, complex integrations, and cross-functional delivery organisations
- Strong leadership experience managing geographically dispersed teams across multiple APAC markets
- Exceptional stakeholder management, executive communication, and influencing skills
- Strong project and programme management expertise with the ability to manage multiple strategic initiatives simultaneously
More about this role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Regional Head of Implementation & Integration – APAC
The Regional Head of Implementation & Integration is a strategic leadership role responsible for leading Fiserv's APAC Implementation, Integration, and Technical Account Management functions. This leader will oversee the successful delivery of enterprise client onboarding, solution implementations, API integrations, certification, go-live readiness, hypercare, and service transition across the region.
The role requires a strong people leader and programme delivery expert who can build high-performing teams, drive operational excellence, manage complex enterprise projects, and partner with senior stakeholders to support Fiserv's growth strategy across APAC.
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