Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
About the role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 3+ years of experience in sales operations, account support, merchant services, financial services operations or a related operational support environment
- 3+ years of experience reviewing account data, sales documentation or onboarding inputs for accuracy and completeness
- 3+ years of experience using customer relationship management, account boarding, case management or reporting systems to support sales or operational workflows
- Experience coordinating work across internal teams, including sales, risk, finance, product, training or operations
- Ability to communicate account status, issue resolution steps and operational updates clearly to internal partners
- Bachelor’s degree or higher in Business, Finance, Operations, Communications or a related field, or equivalent combination of education, related experience and/or military experience
More about this role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Sales Operations II
As a Sales Operations Specialist II, you will support sales representatives and management by reviewing sales data, resolving onboarding issues and responding to inquiries throughout the merchant account lifecycle. You will work with Credit and Risk, Leasing, Boarding Operational Support, Product, Finance and Training teams to support accurate account setup, timely communication and effective sales operations.
- Review sales data, boarding inputs and account information for accuracy, completeness and alignment with company policies.
- Respond to support requests from sales representatives and management with timely, accurate information.
- Use account boarding systems and processes to support new merchant...
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