Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
About the role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience in payments, fintech, commerce platforms, banking, or API-first products
- Bachelor’s degree or higher in a related field (e.g., Business, Computer Science, Engineering, Product Management), or equivalent education, experience, or military experience
- 12 years in product management or digital product leadership for developer, knowledge, or enterprise digital platforms, including 8 years leading product teams
- Track record of defining and presenting product vision, strategy, roadmaps, and investment cases to senior executives
- Experience leading digital transformation, with working knowledge of developer ecosystems (APIs, SDKs, documentation, sandboxes) and modern content platforms (headless CMS, search, taxonomy)
- Experience modernizing a developer portal, documentation site, or enterprise knowledge experience
More about this role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Senior Director of Product Knowledge & Experience
About the role
Fiserv’s future forward global orchestration platform serves developers, merchants, partners, internal teams, and anyone looking to understand the payments industry.
As Senior Director of Product Knowledge & Experience, you will transform our traditional developer site into a modern, intelligent destination where users discover, learn, evaluate, build, and get support. You will own the vision, strategy, roadmap, and outcomes for this experience, bringing digital product leadership and a practical understanding of APIs, integrations, content platforms, search, and AI.
- Set the vision, strategy, and multiyear roadmap for the new site’s product knowledge and...
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