Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
About the role
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
What they're looking for
- 8+ years of experience managing and developing teams, including performance management, succession planning, talent development, and organizational leadership
- Experience managing executive-level relationships within financial institutions or related industries and influencing senior decision makers
- Experience leading complex contract negotiations, renewal strategies, and commercial discussions for large or strategically important client relationships
- Experience leading cross-functional initiatives involving sales, product management, operations, implementation, and executive stakeholders
- Ability to analyze business performance, identify market opportunities, and develop strategic growth plans using portfolio, client health, and financial metrics
- Bachelor’s degree or higher in Business Administration, Finance, Management, or a related field, or equivalent combination of education, related experience and/or military experience
More about this role
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Senior Director, Relationship Management
As Senior Director, Relationship Management, you will lead a team of Relationship Managers responsible for portfolios of financial institution clients using the DNA core platform from Fiserv. You will partner with leaders across Sales, Product, Operations, Solution Consulting, and Client Delivery to improve client satisfaction, strengthen retention, and identify growth opportunities. Your leadership will help align client priorities with solutions that support long-term portfolio performance.
- Lead, coach, and develop Relationship Managers responsible for DNA core client portfolios, client satisfaction, retention, revenue growth, and strategic account management.
- Establish...
Browse similar: Startup jobs