Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
About the role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years of experience working with merchant payments, point-of-sale solutions, or financial technology products in a client-facing or partner-facing environment
- 5+ years of experience working cross functionally with product, operations, commercialization, and client relationship teams to deliver product enhancements and new product capabilities
- Experience presenting product requirements, product updates, performance insights and recommendations to cross functional stakeholders, and senior leaders
- Extensive knowledge of merchant payments and point-of-sale solutions, or comparable payment platforms, experience with Clover platform is strongly preferred
- Bachelor’s degree in a related field or equivalent combination of education, and/or related experience
- Direct experience supporting the Clover platform or other Fiserv Merchant solutions
More about this role
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Senior Product Support Advisor
The Bank of America Product Support Advisor for this role is aligned with specific product families within Fiserv and has established Product Manager counterparts within Bank of America to support their end-to-end lifecycle activities related to Fiserv Products. The primary alignment for this role is for the day-to-day and strategic support of the Clover product; other products may be supported in part by this role as well. You will help ensure products are successfully introduced, and support adoption throughout the product life cycle. This role is significant in contributing to the expansion of products available to offer bank clients, increased revenue opportunity, and client satisfaction.
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