Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo! Backed by Sapphire.
About the role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. This role works directly alongside Sales Directors on complex, multi-stakeholder pursuits, helping build value-led narratives. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 8+ years of experience in strategic account management, deal strategy, or sales strategy roles directly supporting complex, Enterprise, multi-stakeholder pursuits
- Experience helping build value-led narratives and executive positioning materials for C-level stakeholders
- Experience supporting complex pursuits — RFPs, PoVs, multi-partner engagements — alongside Sales Directors and across internal and partner teams
- Experience partnering with technology or ecosystem partners (e.g., Google Cloud, system integrators such as Accenture or Deloitte) on joint GTM positioning is a plus
- Familiarity with sales methodologies and frameworks such as SPICED, Account-Based Selling, or similar structured approaches to enterprise engagements
- Comfort managing multiple concurrent deals across multiple Sales Directors, while maintaining the depth needed to influence strategy and outcome
More about this role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We are looking for a Senior Account Strategy Manager to directly support Sales Directors on Five9’s most complex, opportunistic Enterprise and Strategic deals. Reporting to the Senior Director, Account Strategy, this leader will provide hands-on support on live pursuits and help carry out the frameworks and programs for deal strategy.
The Senior Account Strategy Manager diagnoses where a pursuit needs intervention, challenges the existing approach when it isn’t working, strengthens the customer value narrative and helps remove barriers to progress.
This role works directly alongside Sales Directors on complex, multi-stakeholder pursuits, helping build value-led narratives.
In the most complex pursuits this role helps coordinate internal and partner teams and...
Browse similar: Startup jobs · Remote jobs