Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo! Backed by Sapphire.
About the role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 7+ years of global benefits management experience in complex, matrixed organizations, with strong knowledge of local legislation, compliance, and cultural considerations
- Proven expertise in program execution, vendor management, cost analysis, and budgeting
- Deep understanding of how global organizations operate and support local benefits
- Strong communication, collaboration, and presentation skills, including experience influencing senior leaders
- Demonstrated business, financial, and HR acumen, skilled at using data to inform recommendations
- Effective in project management, problem-solving, and navigating ambiguity in dynamic environments
More about this role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Reporting to the VP, Total Rewards, the Senior Manager, Global Benefits & Well-Being supports the implementation and operational oversight of global benefit programs that align with company values and priorities. This role focuses on global execution, coordination with regional HR teams, vendor management, and ensuring a high-quality employee experience. The Senior Manager will collaborate with internal and external stakeholders to drive operational effectiveness and ensure global program compliance and consistency.
- Lead the implementation of global benefits and well-being programs in alignment with overall Total Rewards strategy and local market needs.
- Directly manage, coach, and develop the Global Benefits team; own day-to-day people management and...
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