Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo! Backed by Sapphire.
About the role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years of prior project or program management experience preferred delivering enterprise software, SaaS, cloud, or business systems initiatives from start to finish
- Experience managing multiple workstreams, cross-functional teams, third-party vendors, budgets, and senior stakeholder expectations
- Experience with enterprise platforms such as CRM, HCM / HRIS, MAP, AI /Automation, WFM, integration and automation tools, or ERP systems is preferred
- PMP, PMI-ACP, Certified ScrumMaster, or a comparable project management or agile certification is a plus
- Experience with more than one delivery model, such as waterfall, hybrid, blended, spiral, agile, SAFe, and Kanban, is preferred
- Experience with AI projects or AI tools, including examples of using AI to remove routine work, is preferred
More about this role
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We are seeking an experienced Senior Project Manager to lead complex, cross-functional business technology initiatives from concept through delivery. This role will manage multiple concurrent projects across enterprise platforms such as CRM (Customer Relationship Management), HCM / HRIS (Human Capital Management / Human Resources Information System), MAP (Marketing Automation Platforms), AI /Automation, WFM (Workforce Management), and other platforms supporting revenue growth, operational scale, compliance, efficiency, and security. The ideal candidate combines disciplined project leadership, strong business and technical acumen, and the ability to influence stakeholders in a fast-paced, global environment. The ideal candidate brings a variety of experiences...
Browse similar: Startup jobs