Manage business spending in Africa with Flex Finance. Get real-time visibility, easy expense tracking, and control with web, mobile, and corporate cards.Try now. Backed by 500 Global.
About the role
As the Director, Account Management, you will own the strategy, performance, and scaling of Flex’s Account Management function, leading a team of Account Managers while directly stewarding the company’s largest and most strategic partnerships. This role sits at the intersection of partner success and revenue growth, with a clear mandate to drive retention, expansion, and long-term value across a growing book of business that represents a material portion of company revenue. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 12–15+ years of experience in Account Management, Partner Success, Business Development, or related roles, with at least 5+ years of people management experience, including experience managing managers
- Proven track record of owning and growing a significant book of business and driving retention and expansion across existing customer or partner portfolios
- Experience building, scaling, and leading Account Management or partner-facing organizations in B2B, B2B2C, FinTech, PropTech, or SaaS environments
- Experience managing complex, multi-stakeholder, executive-level relationships with strategic partners
- Strong commercial acumen with the ability to define strategy and identify and close growth opportunities post-sale at scale
- Demonstrated ability to lead, coach, and develop high-performing teams and to develop leaders within those teams
More about this role
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
As the Director, Account Management, you will own the strategy, performance, and scaling of Flex’s Account Management function, leading a team of Account Managers while directly stewarding the company’s largest and most strategic partnerships. This role sits at the intersection of partner success and revenue growth, with a clear mandate to drive retention, expansion, and long-term value across a growing book of business that represents a material portion...
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