Manage business spending in Africa with Flex Finance. Get real-time visibility, easy expense tracking, and control with web, mobile, and corporate cards.Try now. Backed by 500 Global.
About the role
The Consumer Protection Team (CPT) is Flex's internal champion for the customer, setting the standard for excellence across the customer journey, and pushing the company to create greater, tangible customer good. At Flex, we serve our customers for their most critical expenses – which means this team must set the bar exceptionally high. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 10+ years of professional experience, ideallyin management consulting and/or S&O, Biz Ops, or Chief of Staff roles at high-growth companies
- Prior team leadership experience preferred: you’ve built and developed high-performing teams, and take genuine ownership over the growth of the people around you
- Entrepreneurial mindset, energized by the ambiguity and pace of 0-to-1 building
- Thrive in fast-paced, dynamic environments and maintain composure amid competing priorities
- Exceptional conceptual thinker who can move fluidly from strategy to execution and make amorphous problems tractable (“fog sculpting”)
- Skilled at influencing up: you bring the right conversations to leadership, push back when needed, and earn trust through substance, not title
More about this role
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
The Consumer Protection Team (CPT) is Flex's internal champion for the customer, setting the standard for excellence across the customer journey, and pushing the company to create greater, tangible customer good. At Flex, we serve our customers for their most critical expenses – which means this team must set the bar exceptionally high.
As Senior Director, you will serve as Head of our Consumer Protection Team, reporting to our COO. You will be directly...
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