Ship smarter with Flexport. Backed by SoftBank VF, Y Combinator and a16z.
About the role
We’re looking for an Accounts Receivable Collections Analyst who wants to use AI and agents to help customers pay on time. You’ll manage a portfolio of customer accounts, using AI to prioritize outreach, investigate overdue balances, and move payment issues toward resolution. You’ll combine these tools with clear communication and strong relationships with customers’ Accounts Payable teams. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Use AI to review account aging and summarize collection activity. Check the results and keep records of customer conversations, payment promises, disputes, and next steps accurate and up to date
- Build relationships with customers’ Accounts Payable teams and act as their point of contact for collections and payment questions
- Coordinate incoming requests and handle initial escalations. Resolve issues promptly and bring in the right team when a problem needs further review
- Investigate account balances with support from AI tools and teammates. Check the underlying invoices and payment history, recommend next steps, and ask for help when an issue needs deeper review
- Research invoice and payment discrepancies, reconcile account information, and work with the appropriate teams to resolve customers’ AR/AP questions
- Work with Credit to arrange and monitor approved payment schedules for overdue accounts
More about this role
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
We’re looking for an Accounts Receivable Collections Analyst who wants to use AI and agents to help customers pay on time. You’ll manage a portfolio of customer accounts, using AI to prioritize outreach, investigate overdue balances, and move payment issues toward resolution. You’ll combine these tools with clear communication and strong relationships with customers’ Accounts Payable teams.
This role is...
Browse similar: Startup jobs