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Operations Solutions Manager

Flexport · Los Angeles, California, United States · On-site

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About Flexport

Ship smarter with Flexport. Backed by SoftBank VF, Y Combinator and a16z.

About the role

At Flexport, we make global trade easier for everyone — and enterprise fulfillment is where that promise gets tested at scale. As an Operations Solutions Manager, you'll sit at the intersection of commercial growth and operational execution, partnering daily with Sales, Account Management, Ops, Implementation, Solutions Engineering, Product, Tech, and Pricing to scope fulfillment solutions for high-volume, operationally complex enterprise clients. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Partner with Sales to scope fulfillment solutions for prospective enterprise clients, serving as the operational SME in client-facing conversations on capabilities and custom flows
  • Own solution design from pre-sale through onboarding, including time studies, equipment cost scoping, and total cost-to-serve estimates
  • Identify gaps in product capabilities and operational processes, and build the business case for tooling, process, or headcount investments
  • Propose implementation timelines based on scope of work and technical/ops readiness
  • Establish reusable frameworks and best practices for onboarding and solutioning enterprise accounts
  • 5+ years of hands-on warehouse operations experience with process/industrial engineering fundamentals, including slotting/cube optimization, facility layout design, capacity analysis, and space planning
More about this role

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

At Flexport, we make global trade easier for everyone — and enterprise fulfillment is where that promise gets tested at scale. As an Operations Solutions Manager, you'll sit at the intersection of commercial growth and operational execution, partnering daily with Sales, Account Management, Ops, Implementation, Solutions Engineering, Product, Tech, and Pricing to scope fulfillment solutions for high-volume,...

Read the full posting on Flexport's site ↗

Fulfillment

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