Transfer antar bank gratis, biaya tagihan lebih rendah, biaya transfer luar negeri terendah, dan cashback setiap belanja. Semua dalam satu aplikasi. Backed by Insight and Peak XV.
About the role
As a Client Success Manager, you’ll work directly with our clients to make sure they are getting measurable value from Flip every day. You’ll help launch new customers, support and optimize existing accounts, troubleshoot issues, and become a trusted expert on how our product works within their business. We are hiring across both our Healthcare and eCommerce/Retail verticals. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 3 years of experience in Customer Success, Implementation, Technical Support, Solutions, Account Management, or another client-facing role, ideally within a SaaS or technology company
- Comfortable working directly with B2B clients and managing multiple priorities at once
- Technically curious — you don’t need to be an engineer, but you should want to understand how software, integrations, APIs, and data work
- Strong problem-solving skills and a willingness to dig into an issue rather than immediately escalate it
- Comfortable working with data and using metrics to understand performance
- Extremely organized and detail-oriented — you follow through, close loops, and don't let client requests disappear
More about this role
TITLE: Client Success Manager
REPORTING TO: Client Success Lead
There are 3 runaway categories in B2B AI — coding, legal, and customer support. We're at the center of the third, with a one-of-one market position and hundreds of diehard fan clients, from Under Armour to Tory Burch to some of the largest healthcare institutions in the country.
The market is dividing into two camps: generic tooling-and-FDE players building custom agents from scratch, and industry-specific solutions winning on client love due to speed of ROI. We're firmly the latter. Retail and healthcare alone represent $5B+ TAMs each, and we're still early.
We built the company on a simple idea: the best way to grow is to have a reference list as long as your customer list. We're a team of 100+ now, with offices in NYC, LA, and the UK. Many people here will tell you it's the best place they've worked and the hardest they've worked. Both are true.
As a Client Success Manager, you’ll work directly with our clients to make sure they are getting measurable value from Flip every day. You’ll help launch new customers, support and optimize existing accounts, troubleshoot issues, and become a trusted expert on how our...
Browse similar: Startup jobs