Scale your ecommerce operations with Flowspace. Manage inventory, orders, and nationwide fulfillment with powerful logistics software and warehouse network. Backed by Y Combinator.
About the role
The Strategic Account Manager is the owner of the client relationship and the ultimate driver of account retention for Enterprise Accounts. This role is responsible for building deep, multi-threaded partnerships with key merchant stakeholders, driving adoption of Flowspace’s solutions, and delivering exceptional service that turns customers into brand advocates.
What they're looking for
- 5+ years proven experience in a former / current account management role
- Industry experience (logistics, warehousing, or ecommerce)
- Solid skills with software products, i.e. a WMS, Salesforce, GSuite
- Strong written and verbal communication skills
- Ability to work across teams, in a fast-paced but collaborative environment
More about this role
Flowspace powers independent fulfillment, revolutionizing the way brands approach their supply chain. Our mission is to arm merchants with invaluable data, actionable insights, and seamless automation that transforms their supply chain into a strategic asset.
At Flowspace, we lead the industry with our award-winning, top-tier fulfillment solutions. Powered by cutting-edge software that offers unparalleled visibility and strategic insights, the Flowspace platform has been tailored for the tech-savvy modern brands and retailers of today. Our innovative approach redefines fulfillment excellence, setting new standards in the ever-evolving tech landscape.
Join us as we shape the future of ecommerce and retail fulfillment. Backed by renowned investors such as Canvas Ventures, Moment Ventures, BuildGroup, Y Combinator, and esteemed angels, Flowspace is at the forefront of empowering brands in the dynamic $1 trillion ecommerce market to exceed customer expectations with seamless post-purchase experiences.
The Strategic Account Manager is the owner of the client relationship and the ultimate driver of account retention for Enterprise Accounts. This role is responsible for building deep,...
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