Backed by Insight.
About the role
Cruise is one of the most exciting growth opportunities at Fora, and we're looking for a Cruise Operations Lead to help us build the infrastructure to scale it. As we expand our cruise business, we're rethinking how modern technology, smarter operations, and better supplier connectivity can transform the way travel advisors sell and manage cruises. We're looking for an innovative operator who can bridge deep cruise industry expertise with a passion for building scalable systems. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4-6 years in an operational or a similar role
- 2+ years of hands-on cruise operations, such as group inventory, bookings and modifications, supplier management, or commission reconciliation
- Uses AI tools daily and has built at least one AI-powered workflow, agent, or automation that replaced manual work
- Has owned an operational workflow end to end, with a metric they reported on and improved
- Has led a root-cause review of a recurring issue that resulted in a shipped fix
- Uses SQL to pull and analyze data and has built dashboards or reports that others use to make decisions
More about this role
Fora is the modern travel agency, empowering the next generation of entrepreneurs to build thriving travel advisory businesses. We're modernizing the $100B+ travel industry with AI woven through every part of the advisor's workflow, plus global supplier relationships, personalized training, and a vibrant community, all in one place. That's what lets advisors build businesses that scale, while their taste and service create trips no algorithm alone could plan. At the heart of it all is our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career, whether full-time or part-time.
We're mission-driven and obsessed with our customers, and we believe humans and AI are both essential: the best work here comes from people and technology at their best, together. That's not just a philosophy about our product, it's how we build our team. Everyone at Fora gets hands-on with frontier AI tooling as part of the job. At Fora, you'll learn to be AI-fluent, with real experience applying AI to solve problems day to day, wherever you sit in the company.
Founded in 2021, Fora has grown to a team of 250+ full-time employees based in downtown New...
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