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Advanced Services Engineer

Forescout · Remote (US) · Remote

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About Forescout

The only automated cybersecurity company that continuously identifies, protects and ensures the compliance of all managed and unmanaged connected assets – IT, IoT, IoMT and OT – so you can more effectively manage cyber risk and mitigate threats. Backed by Accel.

About the role

At Forescout, we seek customer driven individuals who thrive on collaboration, embrace innovation, and are passionate about delivering exceptional customer experiences. Working as one team, we anticipate emerging threats and create forward-thinking solutions that shape the future of cybersecurity. Join us and make a meaningful impact through your unique talents and perspective.

What they're looking for

  • Develop a deep understanding of Forescout products and in-depth knowledge of environments in which they are deployed
  • Provide complex product support, in a collaborative team environment, to customers, other Forescout employees, and partners
  • Participate in knowledge transfer with teammates, attend formal team training sessions, brown bags, and formal mentoring
  • Routinely monitor and develop knowledge assets to enable customer self-sufficiency
  • Monitor and manage Support Services cases
  • Achieve a high level of expertise in all areas of the product
More about this role

Shape the Future of Cybersecurity at Forescout

Every day cyberattacks threaten to disrupt hospitals, power grids, financial systems, and the infrastructure we all depend on. At Forescout, we build defenses that keep civilization running smoothly in an increasingly connected world.

For more than 25 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats. From power grids and healthcare systems to financial networks and transportation hubs, Forescout protects the critical infrastructure of our modern world.

What Will You Do

At Forescout, we seek customer driven individuals who thrive on collaboration, embrace innovation, and are passionate about delivering exceptional customer experiences. Working as one team, we anticipate emerging threats and create forward-thinking solutions that shape the future of cybersecurity. Join us and make a meaningful impact through your unique talents and perspective.

The Advanced Services Engineer (ASE) position at Forescout Technologies offers the opportunity to assist customers with technical issues to ensure optimal...

Read the full posting on Forescout's site ↗

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