Your supply chain, running itself. FourKites' AI agents, Digital Twins, and Intelligent Control Tower deliver supply chain outcomes for 1,600+ global brands.
About the role
Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- At least 3+ years of experience working with enterprise customers in a Customer Success or Account Management type role at a SaaS company
- Excellent ability to multitask and prioritize workload
- Demonstrated ability/flexibility to work cross-functionally in a fast-growing company where fast-paced change is the norm
- Demonstrates a strong drive for efficiency, resolving problems and getting the work done in a timely, quality-focused manner
- Ability to travel 10% or more of the time
More about this role
At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity .
FourKites is looking for an ambitious and experienced Customer Success Manager to join our team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. You will have a strong partnership with our Sales team, as you help your customers meet their business objectives while identifying new opportunities to expand the FourKites footprint. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites. From training your customers on the FourKites platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for creating customers who are delighted in their utilization and adoption of our product.
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