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Senior Technical Service Delivery Engineer Customer Support · Sydney · Hybrid

Fourth · Remote (US) · Remote

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About Fourth

Restaurant and hospitality-specific technology, services, and analytics to manage your workforce and inventory. Backed by Insight.

About the role

In July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. Found on 1752vc Careers, the job board for startup and VC roles.

More about this role

Our Story

In July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.

Interested in joining our smart, fun, and talented team?

Position Overview

The Senior Technical Service Delivery Engineer helps improve the reliability and supportability of Fourth’s products by resolving complex technical escalations and addressing the root causes of recurring issues. Within Global Service Delivery (GSD), you will be the technical expert for assigned...

Read the full posting on Fourth's site ↗

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