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Solutions Architect

Fragment · San Francisco · On-site

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About Fragment

Backed by Y Combinator.

About the role

Pre-Sales Technical Leadership. Join active deals alongside the AE and Agent Strategist as the technical authority in the room. Run architecture discussions with customer IT, explain exactly how Fragment connects to their ERP landscape, and scope integration feasibility before the contract is signed. When a customer's enterprise architect asks how we handle their heavily customized SAP instance, you're the person with a credible, specific answer.

What they're looking for

  • Is credible with enterprise IT on day one. You can hold the room with a Fortune 500 enterprise architect, a CISO's team, and a skeptical SAP Basis admin — and leave with their confidence
  • Stays in the weeds by choice. You've had chances to move into pure architecture or management and kept building instead. You measure your week by integrations shipped, not diagrams drawn
  • Ramps on unfamiliar landscapes fast. No two customer SAP instances look alike. You've walked into heavily customized, poorly documented environments before and found your footing in days, not months
  • Flexes beyond SAP. Our customers also run Oracle, Coupa, Ariba, and homegrown systems, sometimes all at once. SAP is where we need you deepest today, enterprise integration breadth is where this role goes
  • Treats security reviews as a craft, not a chore. You know the difference between a security review that stalls a deal for a quarter and one that closes in three weeks, and you know how to run the second kind
More about this role

Fragment is the AI platform that autonomously streamlines procurement workflows end to end. Within a few months of launch, we signed Fortune 500 companies. Within a year of founding, our customers, all $1B+ revenue enterprises, continue to grow in number and are actively championing us to their networks, and our marketing and CAC to get here has been $0.

We're hiring Solutions Architects to own the technical backbone of how Fragment connects to enterprise customers. Every deal we close runs through a customer's IT organization: architecture reviews, security questionnaires, integration design, and then the actual work of connecting Fragment to their systems of record. Today, our first integrations run against customer SAP instances — each one unique, each one critical to revenue. You'll be the person who walks into those rooms with credibility, gets customer IT to yes, and then delivers the integration yourself. This is the first role of its kind at Fragment, and it directly determines how fast deals close and how fast customers go live.

You'll work in lockstep with the Account Executive driving the deal and the Agent Strategist who owns the deployment. They own the business...

Read the full posting on Fragment's site ↗

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