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About the role
Lead, coach, and develop a team of Commercial Account Executives, establishing a high bar for performance, accountability, and execution. Execute Freshworks’ Commercial sales strategy within your team, aligned with broader North America and company growth objectives. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 8+ years of progressive sales and sales leadership experience, ideally within enterprise or commercial SaaS organizations
- 3–5 years of sales leadership/management experience, directly managing individual contributor sales representatives
- Demonstrated success building, coaching, and leading a high-performing sales team
- Deep understanding of SaaS sales cycles, including prospecting, discovery, demo, procurement, negotiation and closing
- Proven track record of consistently delivering against revenue targets, both personally as an individual contributor and as a people leader
- Strong command of pipeline management, forecasting, and sales productivity metrics
More about this role
Freshworks is seeking an experienced Commercial Sales Director to lead a team of Commercial Account Executives driving new business revenue within our Commercial customer segment (250-500 employees).
Reporting directly to Mark Ripley, VP of Sales of Mid-Market and Commercial, this leader will manage a team of individual contributor sales representatives, with direct responsibility for day-to-day execution, coaching, and performance against pipeline conversion, forecast accuracy, and revenue targets.
This is a front-line sales leadership position requiring someone who has directly managed and developed individual contributor reps in a SaaS sales environment, and who thrives in a hands-on, in-the-field coaching role.
The ideal candidate combines strong sales fundamentals with hands-on coaching ability. They can set clear expectations, develop AEs’ skills, manage day-to-day execution, and partner across the organization to help the Commercial segment scale.
Lead, coach, and develop a team of Commercial Account Executives, establishing a high bar for performance, accountability, and execution.
Execute Freshworks’ Commercial sales strategy within your team, aligned with broader North...
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