Deliver exceptional service at scale with Front, the modern CX platform combining client communication, automation, and analytics for customer-first teams. Backed by Battery, Sequoia and Y Combinator.
About the role
Front's Account Management team owns a book of business — and turning that book into revenue is the job. As a Senior Account Manager, you'll run point on Front's largest, most strategic accounts: closing renewals, hunting for expansion, and negotiating your way to bigger deals every quarter. This is a quota-carrying seat for someone who treats every account like a pipeline of upside, not a maintenance task.
What they're looking for
- 5+ years carrying a number in Account Management, Renewals, or a commercial Customer Success role in SaaS, with a track record of hitting or beating quota
- Proven closer — you've run complex, multi-stakeholder negotiations and multi-year contracts and won
- Track record positioning and selling services or premium packages as part of the deal, not a separate ask
- Sharp with data — you use usage and health signals to build the business case and know exactly which accounts to push
- A negotiator's instincts and the relationship chops to keep the customer close while still pushing for the better deal
- Process-driven — you build the systems and playbooks that let you run a bigger book without dropping deals
More about this role
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous accolades, including a Certified Great Place to Work in 2026, Top Places to Work by USA Today 2025 , Y Combinator's list of Top Companies in 2023 , #4 on Fortune’s Best Workplaces in the Bay Area™ , Inc. Magazine's 2022 Best Workplaces list , and Forbes Best Startup Employers 2022 List .
Front's Account Management team owns a book of business — and turning that book into revenue is the job. As a Senior Account Manager, you'll run point on Front's largest, most...
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