Deliver exceptional service at scale with Front, the modern CX platform combining client communication, automation, and analytics for customer-first teams. Backed by Battery, Sequoia and Y Combinator.
About the role
That software needs somewhere reliable and secure to run. You'll decide how internal software at Front gets built, deployed, secured and operated — the standards, the reference architecture, the review bar — and then you'll implement them yourself and keep them alive as the estate grows. There is no separate team to hand a standards document to. Writing it and building it are the same job.
What they're looking for
- You've established a platform, DevOps or infrastructure practice somewhere it didn't exist — as a founding platform engineer, an early infra hire, or the person who dragged a team onto real standards. You can point at conventions still in use that you wrote
- Deep hands-on experience running production infrastructure in a major cloud — networking, IAM, compute, and the failure modes of each
- Infrastructure as code in production at scale: Terraform, Pulumi, CloudFormation or equivalent, including inheriting and refactoring someone else's modules
- Owning CI/CD pipelines end to end, including test, scan and deploy gates. Containers and orchestration
- Strong Python or Go for automation, tooling and debugging systems you didn't write
- Practical infrastructure security: cloud configuration hardening, secrets management, dependency and vulnerability management, and least-privilege access design
More about this role
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous accolades, including a Certified Great Place to Work in 2026, Top Places to Work by USA Today 2025 , Y Combinator's list of Top Companies in 2023 , #4 on Fortune’s Best Workplaces in the Bay Area™ , Inc. Magazine's 2022 Best Workplaces list , and Forbes Best Startup Employers 2022 List .
Front is building a serious amount of software for itself. GTM Engineers are shipping internal tools and AI agents on top of Salesforce, Gong, Snowflake, Workato, Notion and Claude...
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