Deliver exceptional service at scale with Front, the modern CX platform combining client communication, automation, and analytics for customer-first teams. Backed by Battery, Sequoia and Y Combinator.
About the role
Front is looking for a Senior Solutions Engineer to join our world-class Solutions & Forward Deployed Engineering organization. You’ll be a trusted technical advisor to our most strategic prospects and customers, helping them transform customer service through AI, automation, integrations, and modern workflows.
What they're looking for
- 7+ years of experience in Solutions Engineering, Sales Engineering, Solutions Architecture, or a similar customer-facing technical role, ideally within enterprise SaaS
- Proven success partnering with sales teams to navigate and win complex enterprise opportunities
- Strong experience designing and demonstrating solutions involving AI, automation, and complex business workflows , translating technology into clear customer and business value
- Hands-on experience implementing or integrating AI-powered products , including leading customer proofs of concept and evaluating AI quality, performance, and impact
- Strong understanding of modern AI concepts and the ability to clearly explain their capabilities, tradeoffs, and limitations to technical and non-technical audiences
- Strong technical foundation in APIs, webhooks, authentication, data flows, integrations, and modern SaaS architectures
More about this role
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.
Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous accolades, including a Certified Great Place to Work in 2026, Top Places to Work by USA Today 2025 , Y Combinator's list of Top Companies in 2023 , #4 on Fortune’s Best Workplaces in the Bay Area™ , Inc. Magazine's 2022 Best Workplaces list , and Forbes Best Startup Employers 2022 List .
Front is looking for a Senior Solutions Engineer to join our world-class Solutions & Forward Deployed Engineering organization. You’ll be a trusted technical advisor to our most...
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