Defend your property with Frontline’s complete wildfire protection system for homes and businesses. Live safely with fire. Backed by Norwest.
About the role
Please note that we do not accept unsolicited candidate introductions, referrals, or resumes from external recruiters or staffing agencies. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Provide responsive, friendly technical support to employees across a fully remote environment, on both Mac and PC
- Troubleshoot hardware, software, network, video conferencing, and access issues
- Own the ticketing system and make sure requests are resolved promptly
- Build a self-service knowledge base for common issues
- Own IT onboarding and offboarding, including account provisioning, access management, device setup, and secure decommissioning
- 7+ years of experience in IT operations, systems administration, and/or IT security, including experience as the primary owner of IT at a small or mid-sized organization
More about this role
Please note that we do not accept unsolicited candidate introductions, referrals, or resumes from external recruiters or staffing agencies.
As part of our hiring process, Frontline Wildfire Defense conducts comprehensive background checks for all new hires. These checks typically cover the past 7–10 years and may include employment and education verification. For roles that require work in the field, driving record verification is also required. Employment offers are contingent upon the successful completion of these background checks.
Founded in 2017, Frontline developed the first fully integrated wildfire defense system to stop the leading cause of home loss in wildfires: ember-driven ignition. The system combines exterior sprinklers, full-coverage design, and connected software for remote monitoring and response, allowing homes to protect themselves long after families evacuate or infrastructure fails.
Proven effective during the 2025 Los Angeles wildfires, 96% of homes with Frontline systems survived. That success has earned top industry recognition, including Frontline being recognized as one of TIME’s Best Inventions 2025 in the Green Tech category and receiving the PCBC...
Read the full posting on Frontline Wildfire Defense's site ↗
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