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About the role
UW-La Crosse does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at 608-785-8013. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Associate's degree in a technology-related field, or equivalent work experience
- At least two years of experience in information technology/educational media
- Experience supporting classroom presentation technology and AV control systems (e.g., Q-SYS, Extron)
- Experience with learning technology solutions and Microsoft Office/Office 365 applications
- Excellent organizational, problem-solving, and troubleshooting skills, and listening skills
- Experience creating end-user support documentation
More about this role
Academic Technology Support Specialist
Academic Staff
Regular
User Support Specialist III
This position works under the general supervision of the Director of Client Services and works within the established goals and priorities consistent with the goals of Information Technology Services (ITS). This position works with UWL faculty, staff, students, and administration by assisting, consulting, identifying, acquiring, and implementing technology-based learning tools, and by supporting classroom and media technologies, distance/online education, digital signage, and instructional applications. Effective customer service, faculty consultation, issue resolution, and communication are essential in this position. The employee installs, configures, and maintains classroom presentation and collaboration technology; leads classroom technology projects and upgrades in partnership with other ITS staff; and provides faculty training, documentation, and consultation on instructional technology, keeping consistent with best practices and current and emerging technologies.
- Ability to climb, bend, and lift approximately 30 pounds (classroom AV equipment, projectors, and related hardware).
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