Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Backed by Correlation Ventures.
About the role
At Experian, we believe great work happens when people come together. We're focused on attracting talent in and around our designated hub locations who are open to collaborating with colleagues in person. Aligning employees to these talent markets helps foster collaboration, strengthen team connections, and support long-term career growth within Experian. You will report to our Client Organization. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Familiarity with the broad range of Experian Health products and services
- Bachelor's degree is beneficial
- 7+ years' experience in the healthcare IT industry and healthcare revenue cycle
- Provider background recommended (this may substitute a portion of the healthcare IT industry experience)
- Salesforce experience is beneficial
- Understand and demonstrated usage of GenAI, CoPilot, Claude, and other GPT functionality
More about this role
At Experian, we believe great work happens when people come together. We're focused on attracting talent in and around our designated hub locations who are open to collaborating with colleagues in person. Aligning employees to these talent markets helps foster collaboration, strengthen team connections, and support long-term career growth within Experian. You will report to our Client Organization.
You will collaborate, with the Regional Sales Director and other teams to develop trusting relationships with Experian Health customers. The RM focuses on ensuring overall satisfaction for assigned clients by managing all implemented products, monitoring client health, and identifying opportunities for account expansion. Our RMs are important in driving loyalty and maintaining our brand's leadership in the industry.
- Client Relationship Management
- Client Business Reviews (CBRs)
- Workflow Assessments (WAs)
- Client Transition Management
- Collaboration .
- Customer Community Engagement (Client portal)
- Communication with Customer Success Representatives
- Revenue Management
- Account Expansion
- Product Usage Monitoring
- Strategic and Technical Account Management
- Best Practices...
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