Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Backed by Correlation Ventures.
About the role
As the Senior Program Manager, Client Operations, for FSD, you will guide multiple complex client implementations and important strategic programs. You will partner with banks, credit unions, fintechs, and telecommunications companies—to provide impactful solutions and ensure successful outcomes. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- BA or BS degree required
- PMP or PgMP Certification preferred
- 10+ years' experience client-facing program management, or project management
- 5+ years' experience Agile methodologies, integrations, API's, transactional systems, and architecture is strongly preferred
- Proficiency with AI tools such as Copilot, Claude and Enterprise ChatGPT
- Experience with financial services and credit industry is beneficialExperience with software implementations is beneficial
More about this role
As the Senior Program Manager, Client Operations, for FSD, you will guide multiple complex client implementations and important strategic programs. You will partner with banks, credit unions, fintechs, and telecommunications companies—to provide impactful solutions and ensure successful outcomes.
At Experian, we believe great work happens when people come together. We're focused on attracting talent in and around our designated hub locations who are open to collaborating with colleagues in person. Aligning employees to these talent markets helps foster collaboration, strengthen team connections, and support long-term career growth within Experian. You will report to FSD, and reside in or near one of our collaboration hubs:
- Lead multiple complex client implementations across our product suite from launch to completion alongside project teams spanning teams
- Create and maintain project documentation including project plans, deliverables, ownership, communication plans, and risks
- Provide direction to project teams by tracking deliverables, identifying risks, and managing escalations to ensure successful outcomes
- Communicate program status, important milestones, and risks to...
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