Gainsight gives your people and AI the context to act at the right moment, so more customers get value, stay, and grow. Backed by Battery, Bessemer and Insight.
About the role
We’re looking for a full-time AI Product Manager to join our Product team reporting to the CTO. This role is a remote role based in the USA. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 3-5 years of product management experience with technically complex, integration-heavy software
- Exceptional relationship and communication skills. You build trust quickly with senior stakeholders, navigate organizational dynamics with ease, and stay composed and clear when conversations get difficult
- Experience with AI native services, distributed systems, databases, training ML models, RAG, and LLMs
- Hands-on technical fluency: data modeling, APIs and connectors, authentication and DNS fundamentals, and enough comfort with SQL or spreadsheets to build and defend an ROI model yourself
- Sound judgment under ambiguity. You can run a room with senior people, make a recommendation without complete information, and own the result
- Comfort owning outcomes across teams you do not manage, including support, engineering, services, and the customer's own organization
More about this role
We’re building the AI-driven future of customer success, from retention to growth!
We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link .
We’re looking for a full-time AI Product Manager to join our Product team reporting to the CTO. This role is a remote role based in the USA.
In this role, you'll play a key role in helping strategic customers succeed with Atlas, Gainsight's AI native service, by embedding with their teams to own each deployment end to end, from technical implementation and the business case to renewals and product feedback. This is a great opportunity for someone who thrives in a forward-deployed, ambiguous, customer-embedded environment and enjoys working cross-functionally with...
Browse similar: AI jobs · AI startup jobs · Startup jobs · Remote jobs