Gainsight gives your people and AI the context to act at the right moment, so more customers get value, stay, and grow. Backed by Battery, Bessemer and Insight.
About the role
We’re looking for a full-time Chief of Staff in the San Francisco Bay area to join our Executives team reporting to the Chief Executive Officer. This role is a hybrid role based in the USA. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5-10 years of related experience and a Bachelor’s degree (or equivalent experience), with a proven track record in a Chief of Staff, strategy, business operations, management consulting, investment banking, venture capital, or private equity role
- Exceptional written communication, with demonstrated experience writing in a senior executive’s voice across formats: board materials, all-hands narratives, internal announcements, LinkedIn and thought leadership, and customer-facing keynotes
- Strong structured thinking, with the ability to synthesize ambiguous information into clear recommendations and crisp, executive-ready materials
- Demonstrated ability to manage multiple complex, cross-functional workstreams concurrently, driving accountability and follow-through without formal authority
- Analytical fluency, including comfort building financial models, synthesizing data from multiple sources, and translating analysis into executive-level insights
- Proficiency in Excel, PowerPoint/Google Slides, and modern data and collaboration tools, with the ability to build and present executive-grade materials independently
More about this role
We’re building the AI-driven future of customer success, from retention to growth!
We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link .
We’re looking for a full-time Chief of Staff in the San Francisco Bay area to join our Executives team reporting to the Chief Executive Officer. This role is a hybrid role based in the USA.
In this role, you’ll play a key role in amplifying the CEO’s impact and keeping the executive team aligned by owning the executive operating rhythm, driving cross-functional initiatives, and authoring the CEO’s internal and external communications. This is a great opportunity for someone who thrives in a high-visibility, fast-moving, AI-forward environment and enjoys working...
Browse similar: Startup jobs · Chief of staff and BizOps · Remote jobs