Gainsight gives your people and AI the context to act at the right moment, so more customers get value, stay, and grow. Backed by Battery, Bessemer and Insight.
About the role
We’re looking for a full-time Solution Design Consultant to join our Atlas Sales team reporting to the EVP & GM. This role is a remote role based in the USA.
What they're looking for
- 10+ years of relevant experience and a bachelor’s degree in business, finance, or a related field (or equivalent combination of education and experience), required
- Demonstrated experience conducting qualitative and quantitative analysis of business problems and presenting findings to senior executives, including in renewal, customer success, or subscription revenue operations
- Strong financial modeling capability in Excel — multi-year business cases, margin analysis, and scenario ranges — with the ability to set priorities and drive deliverables to completion with minimal supervision
- Ability to design and price a configured operating model with a commercial case attached, experience holding a solution through negotiation and translating design intent into contract terms
More about this role
We’re building the AI-driven future of customer success, from retention to growth!
We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link .
We’re looking for a full-time Solution Design Consultant to join our Atlas Sales team reporting to the EVP & GM. This role is a remote role based in the USA.
In this role, you’ll play a key role in proving there is a renewal problem worth solving and designing the solution that solves it by owning the Atlas Renewals Diagnostic from data request through executive readout, converting findings into a target operating design and a defensible business case, and handing a complete solution to Delivery at close. This is a great opportunity for someone who thrives in...
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