Gainsight gives your people and AI the context to act at the right moment, so more customers get value, stay, and grow. Backed by Battery, Bessemer and Insight.
About the role
We’re looking for a full-time Staff AI Security Architect to join our Security team reporting to the Director of Security. This role is a hybrid role based out of our Wrocław, Poland. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 8+ years of experience in security architecture, application security, or security engineering, including hands-on experience securing AI/ML or LLM-powered applications
- Deep understanding of AI-specific threats and mitigations, including prompt injection, data leakage, model and supply chain risk, insecure tool or plugin use, and excessive agent autonomy (for example, the OWASP Top 10 for LLM Applications and MITRE ATLAS)
- Proven experience leading threat modeling and security design reviews for complex systems and turning findings into clear, actionable architecture requirements
- Strong grounding in cloud-native architecture on a major cloud platform (AWS, Azure, or GCP), including identity and access management, secrets management, data protection, and API security as applied to AI workloads
- Experience designing guardrails and controls for AI systems, such as input and output filtering, access control for retrieval and agent tools, logging and monitoring, and secure handling of sensitive customer data in AI pipelines
- Working knowledge of AI governance and risk frameworks such as NIST AI RMF and ISO/IEC 42001, and the ability to translate them into engineering requirements
More about this role
We’re building the AI-driven future of customer success, from retention to growth!
We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link .
We’re looking for a full-time Staff AI Security Architect to join our Security team reporting to the Director of Security. This role is a hybrid role based out of our Wrocław, Poland.
In this role, you'll play a key role in securing Gainsight's AI-powered products, internal AI tooling, and customer trust by leading threat modeling and security design reviews for LLM-based features and agentic workflows and setting reference architectures and guardrails. This is a great opportunity for someone who thrives in a collaborative, fast-evolving AI-driven environment and...
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