Genentech discovers, develops, manufactures and commercializes treatments for patients with serious and life-threatening medical conditions. Backed by North Carolina Biotechnology Center.
About the role
As the Production Manager, Web/Mobile within our Digital Experience organization, you will lead the strategic execution and continuous optimization of web and mobile experiences across Genentech’s marketing and medical landscapes. You will drive enterprise digital initiatives, translating omnichannel engagement strategies into customer journeys that serve patients, caregivers, and healthcare professionals. In this role, you will: Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Drive end-to-end web and mobile app delivery to ensure high-quality, high-satisfaction patient and customer experiences in close partnership with managed service vendors and cross-functional teams
- Operationalize, produce, and optimize campaign and above-campaign execution plans (CEP) in alignment with experience, design, and technical standards
- Lead activation of channel and campaign optimization decisions, leveraging data insights to enhance digital reach, channel effectiveness, and user engagement
- Oversee and implement enterprise SEO strategies, website URL architecture, domain structures, and redirect/migration plans to optimize organic visibility and user navigation
- Ensure strict executional compliance with data privacy frameworks, cookie management (OneTrust), and healthcare regulatory requirements across all web and mobile platforms
- Mentor and provide operational guidance to production managers and managed service teams, elevating delivery standards and production workflows
More about this role
Production Manager, Web/Mobile
Why Genentech
We’re passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society.
The Opportunity
As the Production Manager, Web/Mobile within our Digital Experience organization, you will lead the strategic execution and continuous optimization of web and mobile experiences across Genentech’s marketing and medical landscapes. You will drive enterprise digital initiatives, translating omnichannel engagement strategies into customer journeys that serve patients, caregivers, and healthcare professionals. In this role, you will:
- Drive end-to-end web and mobile app delivery to ensure high-quality, high-satisfaction patient and customer experiences in close partnership with managed service vendors and cross-functional teams.
- Operationalize, produce, and optimize campaign and above-campaign execution plans (CEP) in alignment with experience, design, and technical standards.
- Lead activation of channel and campaign optimization...
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