Genentech discovers, develops, manufactures and commercializes treatments for patients with serious and life-threatening medical conditions. Backed by North Carolina Biotechnology Center.
About the role
At Genentech, delivering transformative therapies goes hand-in-hand with creating seamless, deeply supportive patient experiences. As the Senior Director, Patient Insights & Analytics, you will serve as the strategic decision-support engine behind our patient engagement and portfolio strategies. Leading a high-performing team of analysts, you will bridge deep pharmaceutical patient journey expertise with cutting-edge analytics, AI/ML methodologies, and scalable technology. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You have a Bachelor’s degree in Data Science, Statistics, Economics, Health Economics, Business Analytics, Life Sciences, or a related quantitative field
- You have 12+ years of relevant experience in life sciences, pharmaceutical commercial analytics, decision support, or management consulting with a focus on healthcare
- People Leadership, You have 5+ years of direct people management experience, leading and mentoring high-performing teams of data analysts, data scientists, or insights professionals
- Omnichannel Analytics: Familiarity with integrating patient insights across digital channels, CRM platforms, and customer touchpoints to drive cohesive patient experiences
- This role is based in South San Francisco and offers a hybrid schedule working 3 day per week on campus
- Relocation benefits are NOT available for this posting
More about this role
At Genentech, delivering transformative therapies goes hand-in-hand with creating seamless, deeply supportive patient experiences. As the Senior Director, Patient Insights & Analytics, you will serve as the strategic decision-support engine behind our patient engagement and portfolio strategies. Leading a high-performing team of analysts, you will bridge deep pharmaceutical patient journey expertise with cutting-edge analytics, AI/ML methodologies, and scalable technology. Your team's insights will directly shape commercial strategies, optimize Next Best Action (NBA) frameworks, and measure the real-world impact of our patient support programs. If you are a visionary analytical leader who thrives at the intersection of data, patient care, and strategic influence, this role offers an unrivaled platform to transform how insights drive patient outcomes at scale.
Accountabilities
- Strategic Insight Leadership & Decision Support: Serve as the core strategic decision-support lead for patient engagement, driving the integration of actionable patient insights into commercial strategy, brand planning, and portfolio execution.
- Patient Journey & Advanced Analytics Ecosystem: Lead the...
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