The intelligent orchestration platform for DevSecOps, enabling teams and agents to ship trusted software at enterprise scale. Backed by General Catalyst and Khosla.
About the role
As the Senior Manager, PubSec Renewal Team, you'll build a predictable, customer-centered renewal business across complex Federal, State and Local, and Education accounts. You'll lead through Renewal Managers, develop leaders and individual contributors, and strengthen the forecasting and operating discipline that helps public sector customers continue to realize value from GitLab.
What they're looking for
- Lead, coach, and develop Renewal Managers, building a high-accountability, high-trust culture
- Own the PubSec renewal operating rhythm and improve forecast accuracy across retention, contraction, churn, expansion, timing, and confidence
- Run a consistent weekly forecast process from individual contributor updates through PubSec leadership and executive forecast reviews
- Maintain a forward-looking view of material renewal risks, ensuring each has a business reason, mitigation plan, directly responsible individual, timeline, and escalation path
- Lead Public Sector risk reviews and cross-functional action plans, distinguishing churn and contraction from migration, consolidation, timing, procurement, data-quality, and customer-coverage issues
- Improve renewal playbooks, data quality, reporting, systems, automation, and process adoption with Renewals Operations and adjacent operations teams
More about this role
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
* Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the...
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