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Onboarding Specialist

GiveCampus · United States · On-site

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About GiveCampus

Raise more dollars and engage more constituents with GiveCampus, the only comprehensive fundraising technology platform built exclusively for educational institutions. Backed by Y Combinator.

About the role

Own the Onboarding Process: Serve as the main point of contact for partners, primarily independent schools, during onboarding. Guide them through implementation, timelines, and platform adoption, then thoughtfully hand them off to their Partner Success Manager. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Software Implementation Expertise: Experience implementing software solutions for customers in a SaaS environment
  • Proficiency with Onboarding Tools: Familiarity with partner onboarding tools (e.g., Vitally, Monday.com, Smartsheet) or CRMs like Salesforce. Familiarity with systems common in independent schools, such as Blackbaud Raiser’s Edge NXT or Veracross, is a plus
  • Technical Aptitude: Strong technical skills, including comfort navigating integrations and APIs and troubleshooting implementation issues
  • Partner-Centric Mindset: A passion for delivering an exceptional partner experience through clear communication, empathy, and proactive problem-solving that helps partners reach their goals
  • Adaptability and Experimentation: The ability to embrace ambiguity, pilot new processes, and iterate quickly, consistently raising the standard for what onboarding can achieve
  • Process Optimization: A proven ability to spot inefficiencies, put repeatable solutions in place, and scale processes across teams to drive measurable impact
More about this role

GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by millions of donors and 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. At our current pace, we will facilitate $100 billion in charitable giving over the next decade–enough money to send more than 1 million students to college, tuition-free.

GiveCampus is backed by leading investors including Y Combinator, but we’re also practitioners of Sustainable Growth : we’ve made the Inc. 5000 list of America's fastest-growing private companies each of the last five years and we’ve been profitable nine of the last 10. In 2025, we celebrated a $140 million growth investment that included a major liquidity event for GiveCampus employees–the second in less than three years.

Our purpose-driven team of 130+ is located in 30+ states across the US: team members work from anywhere they choose. We have a beautiful 12,000sf office in Washington, DC that is available for people to use whenever they want, and we regularly organize team meet-ups, visit partner institutions, and host retreats in...

Read the full posting on GiveCampus's site ↗

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