Next-generation recycling technology. Backed by NEA.
About the role
Answer inbound customer calls, conduct first-round troubleshooting, and communicate findings clearly and professionally using defined scripts and guidelines Produce accurate and error-free internal and external reports in English for both technical and non-technical audiences, including documentation to support customer acceptance testing procedures Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2+ years of experience in a role focused on data analysis, operations analysis, or product support , specifically involving data monitoring and reporting
- Proven ability to meticulously monitor data, identify anomalies, and follow defined processes with exceptional attention to detail
- Comfort and experience working with software, computer, or electromechanical systems in a diagnostic or support capacity
- English Fluency (B2 or higher), as you will be working with a US-based team
More about this role
To support our physical fleet in the field, this role requires working a 40-hour week on Pacific Time (PT) across Monday, Tuesday, Wednesday, Friday, and Saturday (Thursdays and Sundays are OFF). Candidates must be comfortable with weekend morning coverage (Saturdays starting at 4:00 AM PT).
Glacier is a Series A startup based in San Francisco that builds in-house computer vision models to power two core products:
a robot that identifies and sorts materials inside recycling facilities
an analytics system that tracks recyclables and reports metrics to key stakeholders in the industry.
These technologies are already helping to divert tons of recyclables (literally!) from landfills every day.
From major CPG companies like Colgate and Amazon to municipal recycling facilities, our clients trust us to turn recycling data into actionable insights. Our technology has been recognized as one of TIME's Best Inventions and featured in a TIME documentary , TechCrunch , Fortune , and CBS .
We’re thrilled to expand our incredible team with a dedicated Data and Robotics Operations Analysts based in Latin America.
Our founders come from Facebook engineering and Bain consulting.
We’re backed by...
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