Startups · AI

Social Content Creator

Gorgias · New York City · On-site

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About Gorgias

Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting. Backed by Techstars, CRV and Sapphire.

About the role

We’re looking for a creator with strong ideas, good taste and the ability to bring those ideas to life on video. You’ll own the creative process from finding an insight and developing a concept to scripting, filming and editing. You’ll build recognisable formats and recurring series around the realities of working in ecommerce and customer experience, while finding fresh ways to introduce our team and tell our customers’ stories. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • A portfolio that shows your creative ability. This could be your own account, work for a brand, freelance projects or a series you built independently
  • Evidence that you can earn an audience’s attention. Show us work people watched, shared, discussed or came back for, and explain your contribution
  • Strong creative judgement. You can explain why an idea, opening, edit or format works for a particular audience
  • Practical video skills. You can develop an idea, write it, film it and edit it into a finished piece
  • An understanding of social platforms. You notice how people watch and interact with content, and adapt your work accordingly
  • Curiosity about people. You enjoy discovering the details that make an experience relatable and a story worth telling
More about this role

At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.

Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.

Quality: conversations that feel authentic and on-brand.

Experience: effortless shopping from chat to checkout.

Re-engagement: personal, 1-1 dialogue instead of noisy marketing.

The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.

Join us to make Conversational Commerce real.

Help Gorgias become a brand people recognise, remember and want to follow. You’ll turn the experiences of ecommerce teams, our customers and our employees into original video content that earns attention.

Gorgias helps ecommerce brands deliver customer...

Read the full posting on Gorgias's site ↗

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