Our industry-leading AI insurance solutions reduce risk and improve decision-making enterprise-wide, providing you with a competitive advantage. Backed by Techstars.
About the role
We are looking for a proactive and hands-on Senior Client Executive to join our Client Services team. In this role, you'll manage every phase of the post-sale client lifecycle—from implementation and workflow design to data analysis, project management, and relationship building. You’ll work directly with our health insurance clients, ensuring they maximize the value of our predictive analytics solutions. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years of experience in a post-sale client relationship role, supporting customers through implementation and ongoing engagement
- Prior experience in the health insurance industry, underwriting background is a strong plus
- Exceptional organizational, communication, and documentation skills
- Proven track record in project/account management
- Experience using CRM tools (Salesforce preferred) and Excel
- Customer-first mindset with the ability to build trusted client relationships
More about this role
This is a fully remote opportunity
Gradient AI is revolutionizing Group Health and P&C insurance with AI-powered solutions that help insurers predict risk more accurately, improve profitability, and automate underwriting and claims. Our SaaS platform taps into one of the industry’s largest data lakes—tens of millions of policies and claims—to deliver deep, actionable insights. Trusted by leading carriers, MGAs, TPAs, and self-insured employers, Gradient AI has grown rapidly since our founding in 2018. Backed by $56M in Series C funding, we're scaling fast—and it's an exciting time to join the team.
We are looking for a proactive and hands-on Senior Client Executive to join our Client Services team. In this role, you'll manage every phase of the post-sale client lifecycle—from implementation and workflow design to data analysis, project management, and relationship building. You’ll work directly with our health insurance clients, ensuring they maximize the value of our predictive analytics solutions.
The ideal candidate will have a strong understanding of both client business objectives and the technical aspects of our platform, maintaining accountability for seamless...
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