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Manager, Solutions Engineering | AMER | Remote

Grafana · United States (Remote) · Remote

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About Grafana

Avoid lock-in and ensure reliability with Grafana Cloud. The AI-powered platform built on open standards unifies metrics, logs, traces, profiles, and business data. Backed by Lightspeed, Sequoia and Sapphire.

About the role

As a Manager of Solutions Engineering for Majors at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed.

What they're looking for

  • Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences
  • Direct the bulk of your day-to-day work based on guidance and goals from your leadership, owning the planning, actions and outcomes of the region
  • Partner with Sales leadership on top of funnel programs, marketing initiatives and community/company events to drive awareness of Grafana’s brand and the problems we help solve
  • Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful
  • Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering
  • Own your teams PG plan in partnership with your sales and sales leader counterparts, helping build pipeline for new logo targets
More about this role

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X .

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You...

Read the full posting on Grafana's site ↗

Solutions Engineering (North & South...

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