Electricity grids are undergoing the most significant transformation in a century. Backed by Insight.
About the role
Entering into a multi-year technology partnership is a major buying decision for utility executives. These are significant investments, usually with CEO and Board oversight. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Manage multiple complex implementations concurrently
- Own the end-to-end delivery plan for each customer, including scope, milestones, dependencies, resourcing, customer responsibilities and critical path
- Identify and understand what truly matters for a customer, and ensure we deliver
- Maintain a live view of status, forecast go-live and risk across your projects, and communicate effectively internally and to customers
- Manage change when scope, data or timelines move, re-plan, re-baseline and get the decision made
- Manage a cross-functional team of resources, coordinating Sales, Customer Data, Product, and Engineering
More about this role
Entering into a multi-year technology partnership is a major buying decision for utility executives. These are significant investments, usually with CEO and Board oversight.
Gridsight’s implementation creates the first impression, validates their investment, and sets the tone for the rest of our relationship. Smooth, successful implementations are increasingly a point of difference for Gridsight and we’ve become renowned for delivering enterprise software on-time, on-budget and with no surprises. These high standards also drive commercial opportunities for expansion and other sales, giving executives confidence to accelerate and deepen their relationship with us, and refer us to their peers.
As an Engagement Manager, you will be accountable for ensuring each implementation is smooth and successful. You will own and coordinate the process from when a customer signs, to the day they go live, through into business as usual. We expect to be running 2-4 implementations at any one time, all on different tracks. A key measure of success in the role will be reducing the time from signature to value realization for each customer and scaling from pilots to full-scale subscriptions.
You will...
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